The RetailRescue Story..
POS International has been supporting their customers since 1985!  By far, our most critical issue in support is the protection of our client's data.  The good news is that the Database used by both Power POS and Retail Power POS, is pretty bullet proof.  Many times a client will call with an error message and all the support person needs to do is identify the type of error and then remedy it!  In many cases we can repair badly damaged data files by "rekeying" (reindexing) the offending file.   However, as some of you have found out, this does not always work.  At those times, our support personnel still have a trick or 2 up their sleeve.  But if that also does not work, the next thing that the technician will ask is   "When did you do your last backup?"   If you have had that question posed to you, you will immediately identify with the "sickening" feeling that goes along with it.  First, even if you are doing regular backups to tapes or discs, you wonder if the integrity and completeness is there?  The worst felling is to have been doing tape backups for years and, when called upon to restore from one of these backups, find that there was some kind of problem and you have just been saving empty, damaged, or incomplete tapes.  OR what if the answer is NO?  Then how are you going to recover?   Basically, you will have to try to recreate your lost data manually.  This is an unconscionable error that we now have taken steps to remedy!

1. INEXPENSIVE SOFTWARE.  Our RetailRescue software has been designed to be FREE! We charge a nominal Installation fee per location and a minimal monthly fee for storing the data.
2. TIGHT INTEGRATION.   RetailRescue will eventually be a menu item on our NEWEST version of Retail Power.  But even before that, it will be able to be installed for clients with ALL previous versions of our Power POS, GCeXpress.lite, or REX.net products.
3. JUST WHAT YOU NEED.  Our support staff knows exactly what files need to be backed up, and that information is "Hard coded" in to the product.  When you select a "Data Only" backup the software automatically knows just what files must be backed up and does it without any guesswork on your part.  RetailRescue can also be configured to back up ANY data file you choose.
4. PEACE OF MIND. You no longer have to worry or even think about your backups!  RetailRescue includes a Free Trial of the Kirby Task Scheduler that will run your backups unattended when the store is closed!  The Task scheduler can also be used to automatically run other tasks as needed.
5. SECURITY.  There are no tapes, cd's, or media of any kind required.  All backups done by RetailRescue are stored on a REMOTE server in our Canadian Data Vault.  Then Our Data Vault is backed up regularly by the data center security system.
6. SAFETY.  All data is moved to the Data Vault by means of an included VPN (Virtual Private Network) and 1024 bit data encryption. 
7. WE DO THE INSTALL.  To make sure that YOU get things setup 100% we do the installation remotely.  Click here for installation details.
8. DATA.  All backups are stored so you can easily restore a single file or a selection of files from any stored backup set.  They can be restored to the original location or an alternate location.
9. REQUIREMENTS.  All you need is a high speed internet connection Cable, DSL, or T1.

Copyright POS International, Inc all rights reserved 2006 - 2009                            Last Update 08/16/2008
800-646-4767